You can pay using the iDEAL payment system or a credit card (American Express, Visa or MasterCard). When paying for your Shop@KLM purchase, your credit card information will be sent to us via a secure connection, with all personal details and credit card information encrypted.
All prices are in euros and, if applicable, include 21% VAT. If you choose on-board delivery, your purchase will be tax-free and no delivery costs will be charged.
Note: if your purchase is delivered during your flight, you may be required to pay import duties and/or local taxes on arrival at your destination. Whether or not this applies and the amount of the duty or tax depends on the destination and the total value of your purchase.
Products at Shop@KLM which are eligible for on-board delivery using your Flying Blue Miles. You can also use your Miles for home delivery of KLM-branded items. Even the delivery charges can be paid with Miles.
Here’s how it works:
1. Enter your Flying Blue number when ordering.
2. We will immediately check whether your Miles balance is sufficient for the purchase.
3. If so, the Miles will be deducted from your account automatically.
Keep in mind that: